Privacy Policy

Last updated: August 2026

1. Introduction

ASuite IT Services ("ASuite," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through this website (the "Site"), how we use it, and the choices available to you. It also covers our use of cookies, so there's a single place to look for both.

2. Information we collect

We collect information in the following ways:

• Information you provide directly — such as your name, company, email address, phone number, and message content when you submit a contact form, request a quote, or email us.
• Information collected automatically — such as your browser type, device information, pages visited, and general usage patterns, collected through standard web server logs and, where enabled, analytics tools.
• Information from an active engagement — where you are a client, information exchanged during implementation, support, or audit engagements as governed by your signed service agreement, which may include operational data relevant to the scope of that engagement.

3. Cookies

This Site may use cookies and similar local storage technologies to remember your preferences (such as a selected theme), understand how the Site is used, and keep the Site functioning correctly. You can control or disable cookies through your browser settings; doing so may affect some Site functionality. We do not use cookies to sell your personal information.

4. How we use information

We use the information we collect to:

• Respond to inquiries and requests submitted through the Site
• Provide, maintain, and improve our services and this Site
• Communicate with you about your engagement, including support and account matters
• Meet our legal, contractual, and security obligations

5. How we share information

We do not sell your personal information. We may share information with:

• Service providers who help us operate the Site or deliver services (for example, hosting, email delivery, or messaging providers such as SMS or WhatsApp gateways), bound by confidentiality obligations
• Third-party platforms you ask us to integrate with as part of a service engagement (for example, IBM Maximo, Oracle EBS, SAP, or YARDI), which have their own privacy practices
• Authorities, where required to comply with applicable law or to protect our legal rights

6. Data security

We use reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, loss, or misuse. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data retention

We retain information for as long as needed to fulfil the purposes described in this Policy, including responding to your inquiries, delivering an active engagement, and meeting legal or contractual obligations, after which it is deleted or anonymized where feasible.

8. Your choices

You may ask us to access, correct, or delete personal information you have submitted to us, or ask about how it is used, by contacting us at the address below. We will respond to reasonable requests consistent with our legal and contractual obligations.

9. Children's privacy

This Site is intended for business audiences and is not directed at children. We do not knowingly collect personal information from children.

10. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date above indicates when it was last revised. Material changes will be reflected on this page.

11. Contact us

Questions about this Privacy Policy, or requests regarding your information, can be sent to sales@asuite-me.com.