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SaaS Offering

Our SaaS (Software as a Service) Offering will enable our clients' organizations to:

 

  1. Transition from a capital expense to an operational expense model with a subscription-based, monthly rental option;

  2. Reduce internal IT expense by removing IT infrastructure, operating systems, and middleware administration costs; and

  3. Manage the IT elements of operational technology with a single system for initiating and tracking work on a business system asset.

 

The SaaS offering is based on and embeds IBM’s Maximo. It shall be deployed in 3 steps:

 

 

Step1:    Assist clients in digitizing their companies’ business workflows & processes

 

a/ ASUITE have robust, ready-to-deploy business workflkows that were derived from years of experience in Operations Management. These workflows can obviously be amended and tweaked to include any specific requirements the clients may have;

 

b/ ASUITE have the capability to build, from the ground up, any business workflows the client may require. We will advise our clients on the best practices and always check how practical these workflows are so as the implementation is seamless and effective.

 

Note:

 

  • ASUITE believe that an effective business workflow is a step-by-step procedure that is both comprehensive, detailed, accounts for all scenarios and is easily implementable on the IT platform. While arduous and often time-consuming, the exercise of redrafting business workflows & processes can be very rewarding for the clients: it is the ideal opportunity to pause and reflect and how their business is being run versus how it should be run. 

 

  • When adopted and effectively used by the client, efficient business workflows will flag up any bottlenecks that may plague the clients’ service delivery operations. These bottlenecks can then be tracked and reported on, thanks to the data gathered during the execution of the workflows, by the IT tool on which these workflows are deployed.

 

  • ASUITE champion the use of business workflows that will:

  1. Support the clients’ drive for implementing governance rules;

  2. Improve role clarity for the clients’ employees;

  3. Foster ownership among the clients’ stakeholders (internal departments, service providers…) and thus improve productivity;

  4. Help track and measure the performance of these different stakeholders (Operations, Supply Chain & Logistics, Human Resources, Helpdesk, Commercial, Finance, Service providers…);

  5. Help build a meaningful and in-depth Management Information System (MIS) that is both configurable and easily accessible.  (Dashboards, reports…)

 

  • ASUITE understand that the Clients’ workflows & Service Model may require the integration of more than two IT solutions. Our platform will allow for this integration to take place, in a seamless and cost-effective manner. The discussions about the need for any systems’ integration will take place during Step 1 of our SaaS offering;

 

Step2:    Test and deploy the configured business workflows on IBM’s Maximo for a ready-to-use experience

 

a/ ASUITE will deploy and test the workflows that were developed under Step1 of our SaaS offering, including any integration with third parties’ systems;

 

b/ ASUITE will organize Users Acceptance Tests (UAT) for the clients’ stakeholders to collect their feedback, address any concerns they may have and obtain their sign-offs; and

 

c/ ASUITE will finalize the Management Information System (MIS) contents as requested during Step1 by the Clients;

 

Step3:    Allow the clients to deliver their services, as per the configured business workflows, through our platform

 

a/ ASUITE will supervise the delivery of services during the trial period; and

 

b/ ASUITE will correct and address any comments that may be raised by the client's employees.

 

Note:

 

  • Our SaaS offering can be deployed on in-situ servers (clients' servers’ deployment) or on out-of-site servers (Cloud deployment). The out-of-site servers can be either dedicated (i.e. used for individual Clients) or shared servers;

  • During the trial period, the client can freely opt for running their operations on both our platform and their legacy solutions until they are comfortable with our offering;

  • Our SaaS offering comes with the most stringent uptime guarantees, when a cloud deployment is opted for by the clients;

  • Before or at the end of the free-of-cost trial period, the clients have the option to either adopt our offering or keep their legacy solution. Should the Clients adopt our offering, ASUITE will assist them in migrating their whole operations away from their legacy solutions onto our platform.

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Don't hesitate to get in touch. We are sure that we will bring value to your assets.

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